Frequently Asked Selling Questions

Q: How much will I receive from the sale?

A: We are happy to pay our consigners 50% of the selling price of each item.  

Q: When will I be paid for items that have sold?

A: Checks may be picked up at anytime during business hours and are not mailed unless otherwise arranged. 

Q: My items have been pre-approved, do I need to make an appointment to bring them in?

A: You may bring your items in any day during normal business hours. If you have very large items or multiple pieces, we suggest you let us know in advance so we can have assistance available upon your arrival.

Q: How is the sales price established?

A: Our pricing specialists are very familiar with furniture values on the secondary market. After your item has arrived, we will carefully inspect your items, and then determine pricing based on condition, manufacturer, original purchase price, style, and marketability of the item. We price to get you the most out of your items while recognizing the importance of getting them sold quickly.

Q: Can I price my own merchandise?

A: We certainly take into account your recommendations, however, we do have the final say on price.   

Q: Do you charge extra to post my items onto your Online Showroom?

A: This fantastic benefit is included at no charge!

Q: I have items I am interested in consigning.  What do I do?

A:

For furniture items, simply email pictures to TFC@thefiner.com and we will get back to you within 24 hours (1 business day) to indicate if approved.  For smaller items and home accessories, feel free to bring them by anytime during business hours and we will go through them with you at that time. 

If you have a large amount of furniture (ie. entire house full), simply call and we will make an appointment to come out.

Q: I only have accessories to consign, do I need to take photos of these, too?

A: It is generally easier to bring the actual items in.

Q: How long is the consignment period?

A: The consignment period is 90 days.

Q: What if my items haven't sold by the end of the consignment period?

A: You have 3 options: 1) Pick up your item, 2) let us donate the item on your behalf (you will receive a donation slip from the non-profit organization), 3) "Clearance" out your item by reducing the last price on the tag by up to 50%.

Q: Can you clean, repair, or refinish my consignment items?

A: We do not have any facilities for cleaning or repair. Everything is sold in an "as is" condition. All items are priced to reflect the item's condition. It is to your benefit to enhance the overall look of your items before you bring them in to be consigned.